Lisa McClure

Information Designer/Trainer
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Clients include:
Whitebirch Software - Reviewed and made suggestions for the software user interface for a sophisticated web based financial modeling package. Wrote on-line help documentation and created accompanying graphics. Project required an in-depth understanding of financial modeling, including complex alternative scenarios/layers, impact of changes to financial statements, and complex calculations to set up business building blocks. Successfully finished on schedule.

Sun Station – Developed and maintain website.

Independent Mary Kay Director – Developed and maintain website, develop marketing and team building materials, other general administrative responsibilities.

2002

Web Systems Integrator, Financial Analysis
Worked with small startup telecommunications firm in a variety of capacities – Prepared projected financial statements, worked with principals to write a business plan and presentations to obtain venture capital funding. Set up detailed cash flow management system. Involved with systems development and administration, graphics and website design and implementation, as well as general IT and technical support. Set up and administered Linux and Windows systems, configured Apache and IIS webservers, Jrun Application servers, developed in JSP and JDBC, and created several websites for the company. (NOTE: This company had serious financial difficulties, and laid off all its employees in 2002)

2001

Technical Writer, Business Analyst
Under Contract to American Express - Wrote on-line help and training documentation for web based reporting and analysis tools. Researched and documented business variables.

1999 - 2001

College Teacher
Took a working sabbatical to experience a new culture - Taught Microsoft Word 97, Photoshop 5, and Internet courses. Taught Oral English to Foreign Trade and English majors. Coached students to help them prepare for visa interviews, business negotiations, and English examinations. Recruited and mentored new teachers. Developed lesson plans, and provided suggestions to administration for improving their Oral English program.

Under Contract to Diners Club International - Wrote user and training manuals and on-line help documents for a family of new and existing financial packages. Worked closely with programmers and project managers to meet deadlines and refine the product specifications.

Under Contract to U.S. West - Designed and created a web-based library system for internal documentation. Worked with programmers to implement PERL script, and gathered and compiled information from team members to include in the on-line documentation library. Interviewed content experts to gather and compile information to include in the on-line documentation library. Created process flows using Visio, and documented system processes.

Technical Support Manager, Technical Writer
Worked in call center environment to provide technical support to sign makers using Logixx hardware and software products. Developed in-house database for problem resolution, trained and assisted technical support staff, and provided direct technical support to customers. Wrote and produced a fully featured on-line hypertext document for a sign design software package, prepared other technical documentation.

President/CEO
Principal in start up venture to develop and provide fonts for the desktop publishing market. Had overall responsibility for the company, including accounting and financial. Set up accounting and internal control system, and managed accounting staff. Responsible for budgeting, cash management and tax related issues.

Managed font and font tool software development, including user interface design, software testing, and technical support. Prepared and produced advertising, brochures, user manuals. Conducted direct mail campaign.